Position

Werkgever

Werkgever details

Our customer, a software development company, is looking to expand their dynamic Benelux team with a Process & Service Management consultant. Their software solution is a workflow and business process platform used by leading customers which are active within a variety of domains to support and simplify ITIL Service Management processes (ITSM) and other Business specific processes like HR, sales, …

Location: Region of Leuven

Functieomschrijving

• Your day-to-day job will be a mix of functional & technical analysis, project follow-up, general customer support and software implementation.
• You will participate in workshop sessions where the specific requirements and wishes of the customer will be discussed into detail (functional and technical analysis). Depending on your expertise you will also lead workshops yourself.  
• For specific projects, you will also take care of the effective implementation of the service or Business Management projects at clients (via parameterization, configuration, etc…). A large part of the implementation is based on parameterization, but sometimes scripting will also be necessary. That doesn't scare you.
• To connect all these business processes, you sometimes build integrations (interfaces) with external tools and set up data migrations.
• Also, you provide support to the end users at your clients and you keep in touch with their needs to suggest possible points for improvement.

Vereiste ervaring

• You obtained a bachelor's or master's degree in Computer Science or Information Technology and you have experience configuring and deploying software.
• You have experience in gathering, analyzing and documenting functional or technical requirements.
• Experience with BPMN or UML is a plus.
• You’re familiar with ITIL.
• Experience with Service Management tooling is a plus.
• Experience with scripting languages is desired such as VBScript, JavaScript or a different scripting (or programming) language.
• You have understanding of relational databases (e.g. MS SQL Server) and concepts (ER model);
• Knowledge of the following technologies is an asset:
  Microsoft 365, MS SQL Server, XML, REST / JSON, SOAP, XSLT, Crystal Reports or MS Power BI.
• You express yourself fluently in Dutch and English. Knowledge of French is a major asset.
• You are a good team player, but you can also work autonomously.
• You are customer- and result-oriented, you work in an organized manner and you have a good analytical mind.
• Creative, analytical and problem-solving thinking is one of your most important assets.
• Your natural curiosity and your interest in new technologies drive you to keep your knowledge up to date.

Aanbod

• Fulltime - permanent employee position.
• This company offers a competitive salary with a comprehensive package of fringe benefits (including company car with fuel card, group and hospitalization insurances, …)
• If you are looking for a challenge that covers a very wide area of domains (IT & Business), then this is the job for you. 
• Opportunities for personal development  - training 
• A good work-live balance important, which gives you the opportunity to work partly after the training period from home. 
• Holidays :32 days 

=> send your application to magali@compusearch.be