Position

Werkgever

Werkgever details

Our client is a provider of healthcare solutions. For their office in Diegem area, they are looking for a Software Support Engineer.

Functieomschrijving

This position requires someone capable of mastering our software as a user, administrator, and debugger. By providing first and second-level support for all software-related issues, you act as a lifeline for our clients and colleagues.

• You are responsible for managing access to our software.

• You intervene via phone, email, ticket, and other means, utilizing remote control and troubleshooting tools.

• You swiftly and efficiently resolve as many issues as possible on your own. Those you cannot resolve are escalated to colleagues offering more specialized services.

• You prioritize each call and ensure follow-up to guarantee the issue is fully resolved.

• You work collaboratively with the team to deploy new versions of our software.

• You are responsible for assigned tasks: installation, server migrations, activation of interfaces with external software.

• You seek structural solutions to improve our systems and procedures.

Vereiste ervaring

• Bachelor's/Master's in Computer Science or equivalent by experience

• Analytical skills and problem-solving ability

• Knowledge of the Windows environment

• Programming, scripting - Java is a plus

• SQL – RDBMS - Oracle and/or SQL Server

• XML, HL7 is a plus

• Languages: French, German and a plus is Dutch and English.

Aanbod

• Full-time employment, no possibility of freelancing

• Attractive salary with extra-legal benefits

• Remote work for 2 days/week

• Location: Diegem