Position
Salesforce FSL Analyst
Employeur
Public domain
Détails de l'employeur
Our client is looking for a Functional Analyst to implement and support Salesforce Field Service Lightning.
Description du poste
- You build functional and field expertise in the various domain applications, such as SAP PM, Microsoft Project Server and Salesforce Field Service Lightning, .
- You intervene in the management of applications by analysing the business needs, identifying the solution and estimating the costs.
- You are responsible for following up the development cycle: requirements analysis and functional analysis, using BPMN, UML and Enterprise Architect.
- You evaluate the technical solutions of the development teams and check the deliverables.
- You are responsible for the various testing phases and are involved in implementation.
- You maintain reference documentation. You act as a functional reference point within your domain.
- You provide problem management support and, as second line, incident support.
Expérience requise
- You hold a master or bachelor degree in a scientific direction (engineering, computer sciences, etc.).
- You have relevant experience as a functional analyst
- You are interested in mobile technologies, digitalisation of information and process improvement.
- You have experience with Salesforce.
- Experience implementing Workforce Management Solutions (work management solutions), such as SAP PM, Microsoft Project Server, Salesforce Field Service Lightning, is a plus.
- You are familiar with BPMN, UML and testing methodologies.
- Knowledge of Enterprise Architect and JIRA is a plus.
- You have excellent skills Dutch or French and knowledge of the other language. You master technical English within your area of expertise.
- Core competencies: learning ability, analytical ability, customer and result orientation, conscientiousness, precision and communication ability.
Offre
Our customer offers a
- a fulltime employment
- flexibility in working hours and possibility to do homeworking 2 days a week
- training and internal opportunities.
- a competitive salary package and extra-legal benefits (company car with fuel card,meal vouchers, insurances , 33 holidays...)
- location: Brussels
Send your application to magali@compusearch.be
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