Position
Salesforce Configuration Analyst (CRM)
Werkgever
Public domain
Werkgever details
Our customer is looking for an experienced Analyst to implement and support their applications within the CRM Salesforce domain.
Functieomschrijving
- You will apply your functional expertise to various domain applications, such as Salesforce Service Cloud and Salesforce Customer Community;
- You are involved in application management by analyzing business needs, identifying the solution and estimating costs;
- You are responsible for supporting and following up the development cycle: needs analysis and functional design of the solutions;
- You evaluate the technical solutions of the development teams and check the deliverables;
- You are in charge of the different testing phases and support the implementation;
- You maintain reference documentation. You act as a functional reference point within your domain;
- You provide problem management support and, as second line, incident support.
Vereiste ervaring
- You hold a higher degree, master or engineer.
- You have several years of experience as key user or analyst with Salesforce.
- You have a good functional knowledge of Salesforce (CRM):
- Experience with Salesforce configuration;
- You are interested in mobile technologies, information digitization and process improvement;
- You are familiar with UML
- You are fluent in French or Dutch and good knowledge of the other language, knowledge of professional technical English
- Key competencies: Learning ability, Analytical ability, Customer and result orientation, Rigour, Accuracy and Communication.
Aanbod
Our customer offers a
- a fulltime employment
- flexibility in working hours and possibility to do homeworking 2 days a week
- training and internal opportunities.
- a competitive salary package and extra-legal benefits (company car with fuel card,meal vouchers, insurances , 33 holidays...)
- location: Brussels
Send your application to magali@compusearch.be
Solliciteer